customer service
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Business
Kelly Clarkson vs. Brooklyn Curiosity Shop: A $15,000 Bird Sparks Viral Feud Over Customer Service
A dispute over a mechanical songbird at a Brooklyn Heights curiosity shop has exploded into a public case study on…
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Business
Booking Holdings Tracks AI ROI With Token-Level Cost Controls
Booking Holdings has stopped treating artificial intelligence as an experiment. The travel giant, which operates Booking.com, Priceline, Agoda and OpenTable,…
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